Delivery Information

Shipping Terms
Shipping charges are calculated at checkout.

Service Levels:
Standard Shipping - Usually 3 - 5 business days delivery time.
Orders totaling $15 or more qualify for free standard shipping anywhere in the continental USA.

Express Shipping - Usually delivered within 1 - 3 business days.
Add $25 for Express Shipping anywhere in the continental US.

Canada and International Shipping: Shipping to countries outside of the USA will be calculated at checkout. Customer is responsible for all additional delivery costs including any duties, taxes, or additional fees that may be charged by local customs for any delivery outside of the USA.

Return & Exchange - 5 Day Money Back Guarantee
If you are not completely satisfied with your purchase on mcwigs.com and thewigrip.com, you may return it for a full refund or exchange within 5 days of receipt date. Returns must be authorized by emailing cs@mcwigs.com, or by calling our customer service department at 1-562-426-2971. All items must be returned in original condition and in original packaging. Shipping charges paid when placing your order are non-refundable. Returned items should be mailed or shipped utilizing a reputable carrier with tracking information. The WiGrip Collection assumes no responsibility for any returned item lost during transit. Orders shipped with free US Shipping will be refunded less the actual shipping cost of the original order.

Refund
Once approved, your refund will be processed and automatically applied to your original method of payment.


General Inquiries
For general inquiries or for more information please e-mail us at cs@mcwigs.com or call 1-562-426-2971.